InLoox focuses on customer service


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Ms. Sabine Pfleger
Press & Public Relations
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Phone: +49 (0)89 35 899 88-66
Email: pfleger@inloox.com

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The Munich-based software producer strengthens its support team

Munich, September 22nd 2011 – InLoox, the Munich-based specialist in Outlook-integrated enterprise software, strengthens its support team. Now, Robert Oettl and Thomas Schibschid support customers in all questions regarding licensing, implementation, support and trainings.

Thanks to the increased manpower, InLoox is able, now as before, to provide its customers with tailored support that is free of charge. Users and decision-makers have several options to contact the InLoox support team. They can reach Thomas Schibschid by calling +49 (0)89 358 99 88 27 and by e-mail to schibschid@inloox.com. Robert Oettl can be contacted by calling +49 (0)89 358 99 88 26 and via e-mail to oettl@inloox.com.

Customers and prospective customers from Germany can also call the free InLoox hotline at 0800-0-465669 or contact the software producer online via the InLoox Support Center. Very popular with customers and prospective customers are also the free, interactive live web presentations where they can explore InLoox live on their monitor and ask individual questions. Besides, InLoox offers in-house trainings as well as trainings at the InLoox training center in Munich. The company also has a network of selected local resellers who provide local customer support. 

“With this step, we are responding to the increased customer interest from our core markets Germany, Austria and Switzerland. So, every customer gets the complete service package consisting of software, support and trainings from a single source and has a personal contact person for all questions regarding InLoox”, summarizes InLoox Managing Director Tiziano Panico.

About InLoox

InLoox was founded in 1999 in Munich/Germany. The company develops state-of-the-art software solutions fully integrated into Microsoft Outlook, that streamline and accelerate business processes. The InLoox project management software is the company's flagship product. It is used in over 1,500 companies from all sectors of business, including more than 20% of the companies listed on the German Stock Exchange Index (DAX) and by more than 30,000 users on five continents and in over 40 countries worldwide. Well-known customers of InLoox include US Airways, AVIS, Charité Berlin, German Red Cross, Fraunhofer IWU, Hoffmann Group, Leonardo, Minol Messtechnik, Pentax Europe, Schenker Deutschland, SEAT, Siemens, SOS Kinderdörfer, Telecom Liechtenstein, and many more.